FAQ
Got a question? We've probably got the answer! The pack is here to help you. If you can't find what you're looking for, contact us directly at hello@gamerdeer.com 🦌
What is Gamer Deer?
Do you offer discounts for streamers or content creators?
What are the delivery times?
What is the response time?
Can I return or exchange a product?
Of course you can! You have 14 days from receipt to change your mind. The product must be in its original packaging, unused and in perfect condition. Contact us at hello@gamerdeer.com so that we can send you the returns procedure. You are responsible for the cost of the return, unless we have made a mistake or the product is faulty.
How can I track my order?
Can I cancel my order?
I've received a faulty product. What should I do?
Do you deliver outside France?
Are my payment details secure?
Are your products guaranteed?
Can I change my delivery address after placing an order?
How can I contact you if I have another question?
Secure payment
Secured by 3D Secure and SSL encryption.
French company
A Parisian gaming boutique.
Premium selection
The best gaming products, carefully selected for you
Satisfied or your money back
Changed your mind?
Return your product within 14 days.
Return your product within 14 days.
