{"id":1154,"date":"2025-12-01T12:35:44","date_gmt":"2025-12-01T12:35:44","guid":{"rendered":"https:\/\/gamerdeer.com\/?page_id=1154"},"modified":"2026-04-13T15:44:12","modified_gmt":"2026-04-13T14:44:12","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/gamerdeer.com\/en\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<p><em>Last updated: 1 December 2025<\/em><\/p>\n\n\n\n<p>At <strong>Gamer Deer<\/strong>, We know you're anxious to get your new equipment. We will do our utmost to process your order quickly and deliver it to you in the best possible condition.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"1-zones-de-livraison\">1. Delivery zones<\/h2>\n\n\n\n<p>We currently deliver to mainland France, Belgium and Switzerland.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"2-delais-de-traitement-et-d-expedition\">2. Processing and dispatch times<\/h2>\n\n\n\n<p>Before your order can be dispatched, we have to prepare it.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Processing time :<\/strong> Your order is validated, checked and packaged under <strong>24 to 48 hours<\/strong> (working days) after your purchase.<\/li>\n\n\n\n<li><strong>Shipping :<\/strong> Once the parcel has been handed over to the carrier, you will receive a confirmation e-mail with your tracking number.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"3-delais-de-livraison\">3. Delivery times<\/h2>\n\n\n\n<p>Pour vous proposer les meilleurs accessoires gaming au prix le plus juste, nous stockons nos produits dans notre entrep\u00f4t en Espagne.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Average delivery time :<\/strong>  3 \u00e0 7 jours ouvr\u00e9s pour la France M\u00e9tropolitaine.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Note:<\/strong> We are not responsible for delays caused by customs services or local carriers (La Poste, Colis Priv\u00e9, etc.), but we remain at your disposal to track your parcel with you.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"4-suivi-de-commande\">4. Order tracking<\/h2>\n\n\n\n<p>Total transparency. For each order, a <strong>tracking number<\/strong> is provided to you. You can track the progress of your parcel directly on our website via the \u201cTrack my order\u201d page or on the carrier's website indicated in the dispatch e-mail. <em>Please note that tracking may take 2 to 3 days to activate after dispatch.<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5-livraison-en-plusieurs-colis\">5. Delivery in several packages<\/h2>\n\n\n\n<p>As we work with different specialist partners (one for keyboards, another for mice, etc.), if you order several different items, it is possible that they will arrive in different parts of the world. <strong>separate packages<\/strong> a few days apart. Don't worry if you only receive part of your order, the rest is on its way!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"6-frais-de-douane\">6. Customs duties<\/h2>\n\n\n\n<p>The vast majority of our parcels for France do not incur any customs charges. However, for orders shipped from outside the European Union, import taxes or customs fees may apply upon arrival depending on local legislation. These costs are the responsibility of the customer and are not covered by Gamer Deer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"7-problemes-de-livraison\">7. Delivery problems<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Incomplete address :<\/strong> Gamer Deer cannot be held responsible for delivery failures due to an error in the address provided by the customer.<\/li>\n\n\n\n<li><strong>Lost parcel :<\/strong> If your parcel is declared \u201clost\u201d by the carrier after investigation, we undertake to return the product to you at our expense or to refund you in full.<\/li>\n<\/ul>\n\n\n\n<p>If you have any questions about your delivery, please contact our support team: <strong>hello@gamerdeer.com<\/strong>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Derni\u00e8re mise \u00e0 jour : 1 d\u00e9cembre 2025 Chez Gamer Deer, nous savons que vous avez h\u00e2te de recevoir votre nouvel \u00e9quipement. Nous faisons le maximum pour traiter votre commande rapidement et vous livrer dans les meilleures conditions. 1. Zones de Livraison Nous livrons actuellement en France M\u00e9tropolitaine, en Belgique et en Suisse. 2. D\u00e9lais [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","iawp_total_views":0,"footnotes":""},"class_list":["post-1154","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/gamerdeer.com\/en\/wp-json\/wp\/v2\/pages\/1154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gamerdeer.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gamerdeer.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gamerdeer.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gamerdeer.com\/en\/wp-json\/wp\/v2\/comments?post=1154"}],"version-history":[{"count":4,"href":"https:\/\/gamerdeer.com\/en\/wp-json\/wp\/v2\/pages\/1154\/revisions"}],"predecessor-version":[{"id":69370,"href":"https:\/\/gamerdeer.com\/en\/wp-json\/wp\/v2\/pages\/1154\/revisions\/69370"}],"wp:attachment":[{"href":"https:\/\/gamerdeer.com\/en\/wp-json\/wp\/v2\/media?parent=1154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}